Privacy policy

Ecoprint AS values your privacy and is committed to complying with all applicable laws and regulations regarding any personal data we may collect about you when you visit our website ecoprint.ee. By using our website, you agree that we collect and use your data in accordance with this privacy policy.

With this privacy policy, we aim to explain to you what data we collect, how we use it, and what your rights are regarding the protection of your data. This policy applies only to our website and its visitors and does not apply to data collected through other channels.

The data controller for your information is Ecoprint AS.

Company registration number: 11407147

Email: info@ecoprint.ee

Phone number: +372 7331 400

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which came into effect on May 25, 2018.

Data Collection and Usage

What data we collect

The information we collect includes both the information you knowingly and actively provide us when using or participating in our services or campaigns, as well as all the information your devices send to us when accessing our products and services.

The data we collect includes information you have consciously shared with us when using our services or participating in our campaigns, as well as information your devices automatically transmit to us.

Your personal data may reach us in the following ways:

  • When you contact us by phone, email, or online chat
  • When you browse the website ecoprint.ee
  • When you comment, like, or share a post on our social media account
  • When you subscribe to our newsletter
  • When you comment on posts on our website

Types of data collected

Personal data

We only ask for personal information when it is necessary to provide you with a service. When you contact us or visit our website, you may share the following information with us:

  • First and last name
  • Email address
  • Phone number
  • Conversation history between you and us

Log files

Our website ecoprint.ee stores log files about its visitors. The information collected may include:

  • Type of device used
  • Internet Protocol (IP) address
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time of website visit
  • Number of clicks made on entry and exit pages on the website
  • The information in log files is used for trend analysis, website administration, tracking visitor activities, and collecting demographic information. The information obtained is not intended, nor does it allow for the identification of individuals.

Cookies

Like most websites, ecoprint.ee uses “cookies.” A cookie is essentially a text file stored on the user’s device when visiting a website. Cookies are used to determine and store preferences, regional settings, service usage choices, etc.

If you wish, you can disable the use of cookies in your browser settings, but doing so may disrupt the service offered to you.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you have closed your browser or computer. Session cookies, however, are deleted immediately after you close your browser.

Cookies are categorized based on their purpose:

Necessary cookies. Session cookies aimed at enabling you to use the services offered on our website. These cookies help authenticate users and prevent the malicious use of user accounts. Without these cookies, we cannot provide you with the services you desire.

Notification cookies. These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember choices you make when using the website, such as saving your login information or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid re-entering preferences.

How we use data

The collected information may be used for various purposes, including:

  • Maintaining, managing, developing, customizing, and expanding our website
  • Collecting statistics to provide better services and/or offers and understanding and analyzing the behavior of our website visitors
  • Identifying you by phone, message, or email
  • Sending you information and requesting feedback about our services
  • Preventing fraud and protecting our website
  • Enabling us to contact you through social media accounts
  • Facilitating the reading of conversation history to expedite relevant advice
  • Improving the quality of our service and providing more efficient browsing solutions
  • Developing new products or services or enhancing their functionality
  • Simplifying and expediting interactions between us when you contact us
  • Other purposes, such as data analysis, trend research, and evaluating the effectiveness of our advertising campaigns

Cases where we may share your data

  • We may share or transmit your personal data in connection with the change of ownership of our company, merger, asset sale, financing, or acquisition. We will inform you of the transmission of your personal data and when any other privacy policy provisions will apply.
  • We may share your data with our partner companies, requiring them to comply with this privacy policy. Our partner companies include our parent and subsidiary companies, joint venture partners, or companies owned by us.
  • We may share your data with our business partners to offer you certain products, services, or campaigns.
  • We may disclose your personal data for any other purpose with your consent.
  • We are obliged to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with legal obligations, protect our rights or property, prevent or detect possible breaches related to the use of our services, and ensure the safety of service users.

Retention of your personal data

The company retains your personal data only as long as necessary for the purposes stated in this privacy policy. We keep and use your personal data to the extent necessary to fulfill our legal obligations (e.g., if we need to keep your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and rules.

The company also retains log files for internal analysis purposes. Log files are usually retained for a shorter period, unless such data is used to strengthen security or improve our service’s functionality or if we are required by law to retain such data for a longer period.

Processing of children’s data

None of our products or services are targeted at children under 13, and we do not knowingly collect data from children under 13. In case of doubt about processing the data of a person under 13, we will remove that person from all our databases.

Your rights regarding data protection

You always have the right not to share your data with us, understanding that it may affect your experience on our website. If you choose not to share your data with us, we will not treat you any differently. By providing us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data collected about you.

When receiving personal information about you from a third party, we protect it in accordance with this privacy policy and Estonian law. If you share third-party data yourself, you confirm that you have the right and permission to do so.

Even if you have previously consented to share your personal data with us for marketing purposes, you have the right to change your mind at any time. You always have the right to unsubscribe from communication with us and request the removal of your data from our databases. From time to time, we may also ask for information about you to confirm your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email: info@ecoprint.ee or by phone: +372 7331 400. We will do everything in our power to correct inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated relevant data protection laws and wish to lodge a complaint, please contact us using the contact details provided in this document and provide us with all relevant details regarding the violation. We will promptly investigate your complaint and respond to you in writing, providing the results of the investigation and outlining the steps we will take to address your complaint. You also have the right to contact the regulatory authority or data protection authority.

GDPR data protection rights

We want to ensure that you are aware of all your data protection rights. Every user of the page has the following rights:

  • Right of access – you have the right to request copies of your personal data.
  • Right to rectification of data – you have the right to request correction of data you consider inaccurate. You also have the right to request that we complete data you consider incomplete.
  • Right to erasure – under certain conditions, you have the right to request the erasure of your personal data.
  • Right to restriction of processing – under certain conditions, you have the right to request the restriction of the use of your personal data.
  • Right to object to data processing – under certain conditions, you have the right to object to the use of your personal data.
  • Right to data portability – under certain conditions, you have the right to request that we transmit the collected data to a third party or directly to you.

Security of your data

The security of your personal data is important to us, but please remember that no method of exchanging information over the Internet or electronic storage method is 100% secure. Although we make every effort to protect your data, we cannot guarantee its complete security.

Ecoprint AS takes all reasonably necessary measures to ensure the secure processing of your data in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transmitted to any organization or country unless there is a compelling reason and the security of your data is ensured.

Referring to other websites

On our website, you may find links to other websites that are not owned by us. By clicking on a third-party link, you will be redirected to the third party’s website. We strongly recommend that you review the privacy policy of each visited site.

We have no control over third-party websites and are not responsible for their content, privacy policies, services offered, or any other aspect.

Updates to the privacy policy

We reserve the right to make changes to this privacy policy document as needed. After updating the privacy policy, we will change the document update date located at the bottom of the document. If you continue to visit and use our website after the privacy policy has been updated, we will consider this as your implicit consent to the changes.

 

Last updated 13/05/2024